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Web-based software for retailers of computer products
and services.
We have assembled the best capabilities
of Internet Portals and E-Commerce Websites in a single easy
to use system tailored to the needs of computer sofware resellers,
computer hardware resellers, computer consultants and IT service
organizations. The system contains everything you need to
truly impress clients, to create a high tech image, perform
Internet marketing, conduct online transactions, promote products
online, host a searchable knowledgebase, provide online shopping
with a full featured online product catalog, conduct online
sales, accept credit cards, support credit terms, offer paid
downloads, host discussion forums and web logs, provide directory
listings, and more.
Our web-based business management system includes everything
you need to run your backoffice operations. including document
management, customer relationship management ( eCRM ), online
payment processing, publication distribution and management,
newsletters, inventory tracking, fulfillment, event management,
exchanges, job posting, online applications, appointment calendars,
meeting management, membership management, public relations,
press releases and media communications, advertising, ordering,
customer and employee surveys, forms, agreements, training
manuals, online training, and more.
Our Online Help Desk provides everything you need to provide
and manage support services on the Internet. It includes an
online self service desk for reporting requests for service,
operator entry desk for managing support call center, online
searchable support knowledgebase, service contract and maintainance
agreement billing, task assignment, task management, project
management, document attachments, work order approval, invoice
for products and services, support for special contract pricing,
follow-up management, and user defined data collection forms.
Everything
is pre-built so you don't have to develop a website from scratch.
No custom programming necessary. Ecommerce and backoffice
management are fully integrated. Remotely manage the system
from anywhere there is an Internet connection. Website hosting
provided.
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Secure Online Administration
Online Product Catalog
Discussions and Web log (Blogging)
Technical and Sales Support
Online Help Desk
Call Center Management
Document Library
WYSIWYG HTML Page Builder
News
Events Manager
Exchange Engine |
Credit Application Processing
Membership Management
Publication Manager
Surveys
Order Management
Invoicing
Statements
Membership Billing
Payments
Centralized Contacts Database
Contact Management
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Payment Processing and
Authorization Chargebacks Fulfillment Promotion
Codes Inventory Control and Tracking Inventory
Adjustment
Service Contract Management
Tickler, Notes and
schedulers
Searchable Knowledgebase
Email
Broadcasting
Onine Directories |
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