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  Online Computer Retailer Software Co.
  www.computerretailersoftware.com
 
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Web-based software for retailers of computer products and services.

      We have assembled the best capabilities of Internet Portals and E-Commerce Websites in a single easy to use system tailored to the needs of computer sofware resellers, computer hardware resellers, computer consultants and IT service organizations. The system contains everything you need to truly impress clients, to create a high tech image, perform Internet marketing, conduct online transactions, promote products online, host a searchable knowledgebase, provide online shopping with a full featured online product catalog, conduct online sales, accept credit cards, support credit terms, offer paid downloads, host discussion forums and web logs, provide directory listings, and more.

      Our web-based business management system includes everything you need to run your backoffice operations. including document management, customer relationship management ( eCRM ), online payment processing, publication distribution and management, newsletters, inventory tracking, fulfillment, event management, exchanges, job posting, online applications, appointment calendars, meeting management, membership management, public relations, press releases and media communications, advertising, ordering, customer and employee surveys, forms, agreements, training manuals, online training, and more.

      Our Online Help Desk provides everything you need to provide and manage support services on the Internet. It includes an online self service desk for reporting requests for service, operator entry desk for managing support call center, online searchable support knowledgebase, service contract and maintainance agreement billing, task assignment, task management, project management, document attachments, work order approval, invoice for products and services, support for special contract pricing, follow-up management, and user defined data collection forms.

      Everything is pre-built so you don't have to develop a website from scratch. No custom programming necessary. Ecommerce and backoffice management are fully integrated. Remotely manage the system from anywhere there is an Internet connection. Website hosting provided.

 
   
 

Secure Online Administration
Online Product Catalog
Discussions and Web log (Blogging)
Technical and Sales Support
Online Help Desk
Call Center Management
Document Library 
WYSIWYG HTML Page Builder 
News
Events Manager
Exchange Engine 

Credit Application Processing
Membership Management
Publication Manager
Surveys 
Order Management
Invoicing 
Statements 
Membership Billing 
Payments
Centralized Contacts Database
Contact Management

Payment Processing and Authorization 
Chargebacks 
Fulfillment
Promotion Codes 
Inventory Control and Tracking
Inventory Adjustment 
Service Contract Management
Tickler, Notes and schedulers
Searchable Knowledgebase
Email Broadcasting
Onine Directories 
 
   
     
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